Will I receive a refund after cancelling my plan?
sam2018-09-05T17:04:25+00:00No, you will not receive a refund. Your plan remains active until your next billing date.
Will I receive an email confirmation after I change my credit card or cancel my plan?
sam2018-09-05T17:04:48+00:00Yes, you will receive an email confirmation after you submit your request.
What if I change my mind after I submit my cancellation request?
sam2018-09-05T17:05:09+00:00You will need to stop by a location to reactivate your plan.
If I am part of a group/family plan, what pass number should I use?
sam2018-09-05T17:05:32+00:00Only the group leader may update the credit card on file. If the group leader cancels, all members will be cancelled as well.