ASK & WE ANSWER
FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
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Yes, If you do not have your unlimited tag number please contact us.
If you have your pass number, please visit any location to transfer a new pass to a different vehicle. If you need you r pass number, please contact us.
No, you will need to stop by a location to change plans.
Your plan will continue to be active until your next billing date. You may continue to wash your car during this time.
No, you will not receive a refund. Your plan remains active until your next billing date.
Yes, you will receive an email confirmation after you submit your request.
You will need to stop by a location to reactivate your plan.
Only the group leader may update the credit card on file. If the group leader cancels, all members will be cancelled as well.
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